Effective Date: 12 August 2026
Last Updated: 12 August 2026
PRIVACY POLICY
Prima Chemicals is committed to protecting the privacy and security of personal information collected through our website, www.primachemicals.com.
This Privacy Policy explains what information we collect, how we collect it, how we use and protect it, and the choices available to individuals in relation to their personal information. By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.
1. About Prima Chemicals
Prima Chemicals is an India-based manufacturer of solvent dyes, dye intermediates, pigment intermediates, and related specialty chemical products, with manufacturing facilities in Ahmedabad, Gujarat.
Our Website provides information about our company, products, applications, sustainability initiatives, career opportunities, business enquiries, and other related activities.
2. Information We Collect
We may collect personal and business information when you voluntarily provide it to us through the Website.
2.1 Contact and General Enquiry Information
When you contact us through our Website, we may collect:
- Full name
- Company/organization name
- Email address
- Contact/mobile number
- Your enquiry or message
- Other information that you voluntarily provide
Our Contact Us page provides forms through which visitors can submit their name, email ID, contact number, company information and enquiries.
2.2 Product Enquiry Information
When you submit a product or business enquiry, we may collect:
- Company name
- Contact person's name
- Contact number
- Email address
- Product name
- Required quantity
- Additional information provided in the enquiry
This information is used to understand your requirements and respond to your business enquiry.
2.3 Career and Recruitment Information
If you apply for employment through our Website, we may collect:
- Name
- Email address
- Contact number
- Job position/category selected
- Resume/CV
- Educational and professional qualifications
- Employment history
- Other information contained in your application or resume
Our Website provides a career application facility that allows candidates to submit their details and upload a CV/resume.
Career-related information will be used for recruitment, selection, assessment, communication with candidates, and related employment purposes.
2.4 Agent/Business Partner Information
If you submit an application to become an agent or business partner, we may collect information such as:
- First name
- Last name
- Company name
- Contact number
- Email address
- Country
- Sales experience
- Other information submitted through the application
This information is used to evaluate and respond to potential agency or business partnership opportunities.
2.5 Automatically Collected Information
When you visit our Website, certain technical information may be collected automatically, depending on the Website configuration and technologies used, including:
- IP address
- Browser type
- Device type
- Operating system
- Date and time of access
- Pages visited
- Referring website
- General Website usage information
Such information may be used for Website security, administration, troubleshooting, analytics, and improving Website performance.
3. Cookies
Our Website may use cookies and similar technologies.
Cookies may help us:
- Operate and maintain the Website.
- Remember user preferences.
- Understand how visitors use the Website.
- Improve Website functionality and performance.
- Monitor Website security.
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.
Where third-party analytics or other services are used, those third parties may place or access cookies or similar technologies in accordance with their respective privacy policies.
4. How We Use Personal Information
Prima Chemicals may use information collected through the Website for the following purposes:
- Responding to enquiries and requests.
- Providing information about our products and services.
- Processing product and commercial enquiries.
- Communicating with customers, prospective customers, suppliers, agents, distributors, and business partners.
- Evaluating agent and business partnership applications.
- Processing employment applications.
- Communicating with job applicants regarding recruitment.
- Improving our Website and online services.
- Maintaining Website security.
- Preventing unauthorized access, misuse, fraud, or other unlawful activity.
- Maintaining appropriate business and administrative records.
- Complying with applicable laws, regulations, legal proceedings, or government requirements.
We will use personal information only for legitimate and relevant purposes and, where required, will obtain appropriate consent.
5. Legal Basis for Processing
Where applicable under Indian or other relevant data protection laws, Prima Chemicals may process personal information based on:
- Consent provided by the individual.
- The need to respond to an enquiry or request.
- Legitimate business purposes.
- Performance of a contractual or pre-contractual relationship.
- Compliance with legal or regulatory obligations.
- Protection of the Website, company, users, or other persons from unlawful or harmful activities.
6. Sharing of Personal Information
Prima Chemicals does not sell or rent personal information collected through its Website.
We may share personal information where reasonably necessary with:
- Employees and authorized representatives of Prima Chemicals.
- Website hosting and technology service providers.
- IT and Website maintenance service providers.
- Email and communication service providers.
- Recruitment or HR service providers, where applicable.
- Professional advisors, consultants, auditors, or legal advisors.
- Government, regulatory, or law enforcement authorities where legally required.
- Other third parties where disclosure is necessary to provide a requested service or protect our legal rights.
We expect service providers who process personal information on our behalf to maintain appropriate confidentiality and security safeguards.
7. Recruitment and Resume Information
Information submitted through our careers section, including resumes/CVs, will be used primarily for recruitment and employment-related purposes.
We may retain candidate information for a reasonable period to:
- Evaluate the candidate's suitability.
- Contact the candidate regarding employment opportunities.
- Consider the candidate for other suitable vacancies.
- Maintain recruitment records.
- Comply with applicable legal requirements.
Candidates should ensure that the information provided in their CV or application is accurate and that they have the necessary authorization to provide information relating to other individuals, if any. For candidates who are not selected, Prima Chemicals may retain their application information for up to 12 months from the completion of the relevant recruitment process, unless a longer retention period is required by applicable law or the candidate has agreed to be considered for future opportunities. Applicants should not submit Aadhaar details, PAN details, bank account information, medical records, or other unnecessary sensitive personal information unless specifically requested by Prima Chemicals for a legitimate recruitment or employment-related purpose.
8. Data Security
Prima Chemicals takes reasonable administrative, technical, and organizational measures to protect personal information from:
- Unauthorized access.
- Unauthorized disclosure.
- Accidental loss.
- Misuse.
- Alteration.
- Destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect information, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required for:
- Business operations.
- Recruitment and employment processes.
- Contractual obligations.
- Legal and regulatory requirements.
- Accounting and record-keeping purposes.
- Dispute resolution.
- Protection and enforcement of our legal rights.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
10. Third-Party Websites
Our Website may contain links to third-party websites, including websites of business partners, service providers, social media platforms, or other external resources.
Prima Chemicals does not control and is not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
11. International Data Transfers
Prima Chemicals may use service providers or technology infrastructure located outside India. Consequently, personal information may, where necessary, be processed or stored in another country.
Where such transfers occur, we will take reasonable steps to ensure that personal information is handled in accordance with applicable privacy and data protection requirements.
12. Your Rights
Subject to applicable laws and regulations, individuals may have rights relating to their personal information, including the right to:
- Request access to personal information held about them.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally permissible.
- Withdraw consent where processing is based on consent.
- Raise concerns or objections regarding certain processing activities.
- Request information regarding the processing of their personal information.
Requests may be subject to appropriate identity verification and applicable legal limitations.
13. Children's Privacy
Our Website is not intended for persons below 18 years of age.
If you believe that a child has provided personal information to us, please contact us so that appropriate steps can be taken.
14. Changes to This Privacy Policy
Prima Chemicals may update this Privacy Policy periodically to reflect:
- Changes in our business practices.
- Changes to our Website.
- Changes in technology.
- Changes in applicable laws or regulations.
- Changes in the way we collect or process personal information.
The updated Privacy Policy will be published on this page with the revised “Last Updated” date.
15. Contact Us
For questions, requests, complaints, or concerns relating to this Privacy Policy or the processing of personal information, please contact us:
Prima Chemicals
Corporate Office & Unit – 3:
Plot No. 337 & 338, G.I.D.C. Estate,
Odhav, Ahmedabad – 382415, Gujarat, India
General Enquiries:
Email:
info@primachemicals.com
Phone: +91 9824111218 / 219
HR / Career Enquiries:
Email:
hr@primachemicals.com
The Website currently publishes these contact details and identifies its other business-specific contact channels for sales, purchase, and accounts enquiries.
For privacy-related matters, please mention “Privacy Request” in the subject line of your email.
16. Applicable Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India, including applicable data protection and privacy laws and regulations.
Any dispute arising in relation to this Privacy Policy shall be subject to the jurisdiction of the competent courts in India, subject to applicable law.